Heroic Questions

Heroes wanted! If you supervise any front-line staff, you know the importance of getting the best out of each moment. Your time with each person is just as important as each session they spend with a family or individual.

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Bob Pemberton
10 Ways to Write a Quality Note

Writing a note is at the heart of the work we do! The difference between a life-changing session and forgetful one often comes down to the details you share in your note. So, to help you support your organization's efforts better, here are ten ways to write a better note.

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Bob Pemberton